Shipping & Delivery Policy

Effective Date: June 1, 2026

Digi Learno is a digital educational platform that provides exam preparation notes, current affairs materials, and other digital study resources for competitive examinations.

All products available on Digi Learno are digital products only and are delivered electronically.

By placing an order on our website, you acknowledge and agree that you are purchasing digital content and that delivery will be made through digital methods only.


Digital Delivery Notice

Digi Learno provides digital products only.

No physical shipment, courier service, postal delivery, printed materials, pen drives, or cash-on-delivery services are available for any product listed on our website.

All purchased products are delivered electronically.


1. Delivery Methods

Purchased products may be delivered through one or more of the following methods:

Email Delivery

A download link, access instructions, or product files may be sent to your registered email address after successful payment.

Dashboard Access

Purchased products may also be made available through your Digi Learno account dashboard.

Delivery methods may vary depending on the product purchased.


2. Delivery Timeline

In most cases, product access is provided instantly or within a short period after successful payment.

In certain situations involving manual verification, technical issues, payment confirmation delays, or system maintenance, delivery may take longer.

If you do not receive access within a reasonable period after successful payment, please contact our support team for assistance.


3. Customer Responsibilities

To ensure successful delivery, customers are responsible for:

  • Providing a valid email address during registration and purchase.
  • Providing an active mobile number.
  • Checking spam, junk, or promotions folders if an email is not received.
  • Ensuring that their email inbox can receive new messages.
  • Maintaining access to their registered contact details.

Digi Learno shall not be responsible for delays or delivery issues caused by incorrect information provided by the customer.


4. Did Not Receive Your Product?

If you have completed a successful payment but have not received your product, please follow these steps:

Step 1

Check your spam, junk, and promotions folders.

Step 2

Log in to your Digi Learno account and check your dashboard for product access.

Step 3

If you still cannot access your product, contact our support team.

Email: support@digilearno.com

WhatsApp: +91 9339580658

Please include:

  • Full Name
  • Registered Email Address
  • Order ID
  • Transaction ID / UTR Number
  • Payment Proof (if applicable)

Our team will review the issue and make reasonable efforts to assist you as quickly as possible.


5. Re-Download Policy

Customers are responsible for maintaining their own backup copies of purchased digital products.

If access is lost due to accidental deletion, device change, or similar circumstances, customers may contact our support team for assistance.

While we may assist in restoring access where reasonably possible, Digi Learno does not guarantee indefinite re-download access to previously purchased products.

We strongly recommend storing purchased files securely after download.


6. Device Compatibility

Our study materials are generally provided in PDF format and are compatible with most modern devices, including:

  • Android Smartphones and Tablets
  • iPhone and iPad Devices
  • Windows Computers
  • Mac Computers
  • Other Devices Supporting PDF Readers

Customers are responsible for ensuring that their device is capable of opening and viewing PDF files.

While we may provide reasonable assistance, Digi Learno is not responsible for device-specific compatibility issues beyond our control.


7. Changes to This Policy

Digi Learno reserves the right to modify, update, or replace this Shipping & Delivery Policy at any time.

Any changes will become effective immediately upon publication on our website.

Continued use of our services after such changes constitutes acceptance of the revised policy.


8. Contact Us

Business Name: Digi Learno

Business Type: Sole Proprietorship

Proprietor: Meher Nesha

Website: https://digilearno.com

Email: support@digilearno.com

Phone / WhatsApp: +91 9339580658

Registered Address:
Mosimpur, Kaliachak, Malda,
West Bengal, India – 732206

Support Hours:
Monday to Saturday, 10:00 AM – 6:00 PM (IST)


By purchasing from Digi Learno, you acknowledge that all products are digital in nature and are delivered electronically. No physical product will be shipped or delivered.